Apparel
Auto Travel
Beds & Furnishings
Bicycle Travel
BIG Dogs
Bowls and Feeders
Bronze Statuary
Carriers for Travel
Cats
Collars & Leashes
Crates for Air Travel
Dog Door Knockers
Dog Houses
Electronic Training Bark Collars
Fish Aquariums
Genuine Leather Cluster with 2 colored stones
Gift Certificate
Harnesses
Heated Pet Beds
In Loving Memory Urns And Markers
Jewelry for Pets
Mark Durham Pop Art Prints
Pet Related Handbags
Pet Strollers
Planters
Puppy Purse
Topiary Pet Statues & Sculptures
Pet Stairs
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Home > Customer Care
 
Customer Care
Free Shipping Policy:
We offer free ground shipping on all items in the 48 Contiguous States unless otherwise denoted. We do not ship to P. O. Boxes.
 
We ship using the following carriers:
UPS- United Parcel Service FedEx- Federal Express USPS- United States Postal Service

Expedited shipping:

We offer next day, 2 day and 3 day expedited shipping. Please be aware that expedited shipping only expedites the transit time and will not affect the time it leaves from warehouse. If you have a time sensitive order please call us at 800-517-1738 it will be our pleasure to assist you in selecting and making sure your order gets to you in time.

Heavy And Oversize Items:

Heavy and over size items are shipped by motor freight, with curbside delivery. Lead times:

Please be aware that when an item states "usually leaves warehouse in ( ) Days", this time estimate does not include days in transit, which may be an additional 2 to 7 business days before arriving. The lead-time is an average annual estimate and may vary from time to time. Lead time business days do not include holidays.

Lead Time Example:

Usually leaves warehouse in 4 days, plus transit time of 6 business days from coast to coast, equals a delivery time of 10 business days.

International Orders:

We ship international on a case by case basis. Please send us an Email at support@finepetproducts.com.


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